ZOTA
Check-in / Check-out
Collect Data and Auto Update
Help improve your business by understanding your customers. Our Check-in tablet allows you to collect data about your customers so that you can better understand your market, the way your customers behave, and identify ways to improve the overall customer experience. Having this data allows you to target your customers with promotions and personalized messaging.
Review Management
One of the best ways to know how your salon is performing is to just ask! Request for a customer review after each visit via a text message. With our review management system, you’re able to monitor and respond to your customer reviews in real-time. Any negative reviews can be rectified if it’s handled in a timely and responsible manner.
“Nails of Fortune” Minigame
Bring additional value to your business by providing a fun and entertaining experience. Our “Nails of Fortune” mini-game allows customers to participate in a game that offers different incentives for being a loyal customer. This helps to improve brand recognition, retention, and encourages social media engagement.
Loyalty System
Don’t compete on price and start offering a much more enhanced and personalized customer experience. Loyalty programs are an effective way to produce repeat business. Incentivize your customers with different points strategies to keep them coming back.
“Keep in Touch” with Your Customers at A Low Cost
SMS marketing is the latest marketing technique that uses text messages to communicate time-sensitive offers, updates, and reminders to customers. With ZOTA’s SMS services, your salon has a cost-effective way to communicate to your customers with personalized messages, discount codes, flash sales, weekly or monthly specials, and events.
ZOTA Check-out
(E-Signature Tablet)
Use a signature pad to capture electronic signatures when paying by credit cards. Reducing or eliminating the use of paper not only saves time and money, but it also helps preserve the environment. Additionally, customers are prompted to add TIPS without having to be reminded by the cashier.
